Privacy Policy

This Privacy Policy describes how Isaiah 41 LLC, doing business as Anchor Co Group (“we,” “us,” or “our”), collects, uses, and protects information about you when you visit our websites, purchase our products, or interact with any of our divisions: Anchor Co (faith content at anchorco.io), Anchor Co AI (chatbot platform at anchorcoai.com), and Anchor Co Construction (services in Pacific, Missouri).

Information we collect

The categories of information we may collect include:

• Contact information — name, email address, phone number, and mailing address when you create an account, subscribe to a newsletter, request a quote, submit a prayer request, or make a purchase.
• Payment information — processed securely through Stripe. We do not store full credit card numbers, CVV codes, or bank account details on our servers.
• Account & usage data — for Anchor Co AI customers, this includes the content you upload to train your chatbot, conversation logs, and usage metrics. For Anchor Co Faith customers, this includes your subscription status, content access logs, and prayer-wall submissions.
• Project information— for Anchor Co Construction inquiries, the address, scope, and details of the work you’re asking about.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically to operate and secure our sites.
• Chat assistant— the chat widget on our sites is Anchor Chat, our own product, served from anchorcoai.com. Messages you type into it are stored so we can answer you and improve the assistant. Please don’t share sensitive information in chat.

How we use your information

• To deliver the products, services, and content you purchase or request.
• To send transactional messages (receipts, password resets, service updates) and the newsletters or devotionals you opt into.
• To respond to inquiries, quote requests, and prayer requests submitted to any division.
• To operate, secure, and improve our websites, applications, and the AI chatbots we host on customers’ behalf.
• To comply with legal obligations, including tax, accounting, and applicable consumer-protection law.

How we share information

We do not sell your personal information. We share information only with the service providers we use to operate the business, and only as needed to provide our services to you:

• Stripe — payment processing, subscription billing, customer portal.
• Vercel — website and application hosting, and cookieless aggregate web analytics (page counts keyed to a hashed identifier that rotates daily — no cookies, no cross-site tracking).
• Microsoft Clarity — session analytics: heatmaps, scroll depth, and session recordings with form fields masked. In the EU/EEA, UK, Switzerland, and California it loads only after you click Accept in our consent notice; it never loads when your browser sends the Global Privacy Control signal.
• Resend — transactional and marketing email delivery.
• Supabase — secure database hosting for Anchor Co AI customer data.
• Google Workspace and Namecheap — email infrastructure for our team accounts.

We may also disclose information when required by law, in response to a valid legal process, or to protect the rights, property, and safety of Anchor Co Group, our customers, or others.

Cookies and analytics

We use a small number of first-party cookies to keep you signed into your account, remember preferences, and remember your choice about analytics and the chat assistant (acg_consent_v2, kept 180 days). Microsoft Clarity may set its own cookies once allowed, as described above. We do not use third-party advertising trackers, and we honor the Global Privacy Control (GPC) browser signal: when your browser sends it, no Clarity analytics loads and no new analytics cookies are set. (Vercel's cookieless aggregate analytics, described above, is not cookie-based and runs independently of this choice.) You can withdraw that choice at any time: withdraw analytics consent— this takes effect immediately: it tells Microsoft Clarity to delete its own cookies and end your session right away, and the record of your choice itself is kept for up to 180 days before you may be asked again. In the rare case Clarity is blocked or does not receive that signal (for example, by a browser extension), any cookies it already set simply expire on their own under Microsoft's retention schedule, which we do not control. You can also disable cookies in your browser, though parts of our sites may not work as expected if you do.

Data retention

We keep your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete it on a reasonable schedule.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email support@anchorcogroup.com. We’ll respond within a reasonable time and may verify your identity before fulfilling the request.

California residents (CCPA/CPRA). You have the right to know, delete, and correct the personal information we hold, and to opt out of its sale or sharing. We do not sell or share your personal information for cross-context behavioral advertising, and we honor the Global Privacy Control (GPC) browser signal. We will not discriminate against you for exercising these rights.

You can unsubscribe from marketing emails at any time using the link at the bottom of every message. Transactional emails (receipts, account notices) will continue while your account is active.

Children

Our services are not directed to children under 13 (or 16 in the European Economic Area), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we’ll delete it.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change. Significant changes will be communicated by email or a notice on our sites.

Contact us

Questions about this policy or your data?